Job Description

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

PRIMARY PURPOSE

Responsible for the assessment of women's health education needs, presentation of appropriate educational materials, and evaluation of program activities to ensure a quality women's health education program.

Shift: The position will be Monday – Friday and will alternate hours with the other WHE. They work 7:30 am – 4:00 pm, so this position would work 9:00 am – 5:30 pm; however, they would need to be able to cover for each other during PTO.

Education

•Must have a minimum of Associate's degree.

Experience

•Must have (2) years of experience in health education, community outreach programs.

Equivalent Education and/or Experience

•If in possession of a Bachelors Degree in Social Services, Public Health, Health Education or Community Health Education, experience requirement may be waived.

Certification/Registration/Licensure

•None

Required Tests for Placement

•Parkland approved Qualified Bilingual Test prior to employment.

Skills or Special Abilities

•Must be bilingual in both English and Spanish.

•Must successfully complete and pass Parkland Health approved Qualified Bilingual Test.

•Must be able to successfully pass the WISH Women’s Health Education Curriculum course and exam during the first six months of employment.

•Must be able to communicate effectively with all levels of staff and management.

•Must be able to demonstrate a working knowledge of training methods and techniques, including the group facilitation process.

•Must be able to demonstrate excellent writing, communication skills, and public speaking skills.

•Must demonstrate knowledge and skill in working with a diverse population.

•Must be organized, detail oriented and able to work independently.

•Must demonstrate patient centered/patient valued behaviors.

Responsibilities

1.Assists with the evaluation of patient educational needs. Presents information and materials to educate target group to promote health awareness and good health practices.

2.Reviews medical records, schedules appointments and enters charges, performing other related clinical duties as necessary.

3.Assesses patient's level of understanding and evaluates need for further instruction. Documents translation and education activities as indicated.

4.Assists with health education events by providing educational training and public speaking on women's health topics to promote public awareness and good health practices.

5.Investigates, communicates and mediates medical and other patient concerns to proper persons. Provides emotional support to clients as indicated.

6.Maintains a positive working relationship with management, vendors, community agencies, schools, other health educators and healthcare personnel to ensure open communication within the health community.

7.Evaluates and updates literature and materials periodically to ensure that current information is disseminated to patients and staff.

8.Stays abreast of the latest developments, advancements, and trends in the field of medicine and healthcare for the assigned patient population by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and maintaining licensure. Integrates knowledge gained into current work practices.

9.Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.

10.Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines, that impact medicine and healthcare. Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.

Job Accountabilities

• Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
• Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.
• Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.

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