Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
📍 Location: Georgetown, Penang (Onsite)
🕒 Working Hours: Monday to Sunday, 12:00 am – 11:00 am
(5 days per week, 8 working hours + 1 hour break)
💻 Job Type: Full-time (Rotational Shift)
💰 Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
● Education: Bachelor's Degree, Diploma, or equivalent in any field.
● Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
● Language: B2 level proficiency in English.
● Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
● Typing speed of at least 40wpm with 90% accuracy.
● Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
● Assist customers in placing online orders.
● Provide support through phone calls.
● Process payments securely.
● Proactively support customers and maintain brand reputation.
● Identify and escalate priority issues.
● Collaborate with the team to improve customer support.
● Maintain and improve service quality
829s SEO Specialist role is a mid-level position on the Search Engine Optimization team. You will be reporting directly to an SEO Manager and service a book of small to medium clients independently or in teams. An ideal candidate for this role will have a solid foundation...
...multi-specialty group in the Finger Lakes Region of New York has a job opening for a Family Medicine Nurse Practitioner. This is a wonderful chance to work in a... ...Practitioner is preferred, but will consider a new graduate Community: Located at the southern tip of...
...to thrive, wed love to have you on our team. Apply today and build a career that inspires you!The primary responsibility of the spa manager is to provide leadership, direction, and supervision of staff in the daily operations of the Spa, including, but not limited...
...* with us.**Job Overview**As a Staff Regulatory Affairs Specialist, you will play a crucial role... ...items from a review and approval level.+ Assist in preparing, auditing, editing... ...of associates' progress, ranging from entry level to experts in their field, and talent...
...Description Title: Substation Electrician III Department: T&D/C Location: Field-Based Supervisor: Substation Foreman... ...project development, along with Engineering, Procurement, and Construction (EPC) services for solar and BESS projects nationwide. Qcells...