Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Under limited supervision, responsible for engineering activities that maintain and enhance the company's advanced video and signal processing hardware, software and electrical systems. Designs, implements, monitors, enhances and troubleshoots systems in assigned areas. Works closely with Headend operations staff on system design and configuration. 

The Acquisition team responsibilities include design, provisioning, break fix and BAU activities related to satellite and terrestrial video source delivery, as well as Local Broadcaster Over the Air and fiber reception across the markets, and all associated hardware and software applications. The engineer will routinely interface with ISP and other teams to assure sources are delivered to downstream customers per standardized video flow. 

WHAT OUR Advanced Video Engineer II ENJOYS MOST ABOUT THE ROLE

• Actively and consistently support all efforts to simplify and enhance the customer experience  
• Advanced configuration and support of advanced video equipment (e.g. VOD, controllers, multiplexing, digital transport, edge QAM).  
• Work with Engineering to design and test system designs.  
• Develop, design and implement electronic systems including audio, video and other multimedia equipment.  
• Analyze and evaluate new or improved electronic components.  
• Identify, resolve and escalate as required operational and design issues through data analysis and recommend solutions to make systems more efficient.  
• Work with the field on the implementation of network related projects and other standardization efforts.  
• Work with vendors and Engineering to resolve issues and design flaws. 
• Perform detailed problem diagnosis, track and update problems in trouble ticketing system.  
• Develop problem resolution procedures required to meet serviceability requirements.  
• Function as lead level and provide technical guidance and assistance to other support teams across enterprise.  
• Provide mentoring to associated staff as needed.  
• Perform other duties as requested by supervisor.  
• Adhere to industry specific local, state, and federal regulations, as applicable.  
• Know, understand and follow company policies. 

WORKING CONDITIONS

• Work in a 24x7, fast paced environment 
• Scheduled on-call duty 
• Exposure to continuous moderate noise 
• Work in temperature controlled environment 
• Travel required 

REQUIRED QUALIFICATIONS

• Skills/Abilities and Knowledge: 
  • Ability to read, write and speak the English
  • Ability to isolate and troubleshoot failed equipment, facility issues and other network components
  • Ability to make decisions and solve problems while working under pressure
    Ability to work with others to resolve problems, handle requests or situations
  • Knowledge and understanding of video, data and voice communications networks, IP networking
  • Advanced IP networking knowledge, TCP/IP protocols, Routing, Switching, Routing protocols, ISIS, EIGRP, BGP, OSPF MPLS, TCP/IP protocols, SNMP, ARP etc.
  • Advanced knowledge of UNIX and UNIX tools
  • Advanced Knowledge of Motorola (DAC) and/or CISCO (DNCS) video delivery systems
  • Advanced Knowledge of Microsoft Outlook, Excel and Word
  • Advanced Knowledge of Microsoft Visio or equivalent design software
• Education: Bachelor’s Degree in related field or equivalent work experience; Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)
• Related Work Experience and Number of Years: 
  • Video networking technologies experience – 3 years
  • Experience with IP and MPEG Protocol Analyzers

PREFERRED QUALIFICATIONS

• Skills/Abilities and Knowledge: 
  • Ability to write scripts
  • Knowledge of company products, services, and NOC procedures
  • Knowledge of network and element management systems
  • Cisco CNNA or equivalent certification or networking familiarity
• Education: Bachelor´s degree in Computer Science, MIS, Engineering or equivalent technical field or work experience
• Preferred Related Work Experience and Number of Years: Experience with project management

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today’s evolving network demands
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed
• Total Rewards: See all the ways we invest in you—at work and in life
  

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EVD310 2025-59962 2025

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-09-22 03:00 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between $75,200.00 and $120,000.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Job Tags

Full time, Work experience placement, Local area, Visa sponsorship, Night shift,

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